martes, 23 de agosto de 2016

Retail Is All About The 4 C’s: Context, Convenience, Content And Consistency

Creating a differentiated experience to persuade shoppers to engage, shop and spend
Retail TouchPoints
Exceptional CX Through The 4 C's Of Retail
Find out how to meet consumers' most critical demands in the IBM CEI study. Download the white paper to learn where retailers are hitting and missing the mark on customer expectations, through 4 core competencies:
  • Context;
  • Convenience;
  • Content; And
  • Consistency.
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