It’s All About Mobile, Millennials and Most Importantly ... Me!
That’s right. Consumers want more personalized levels of service from retailers this year, both in-store and online. They are expecting a when-I-want-it, where-I-want-it retail experience. To meet these needs, e-commerce retailers need to move their mobile strategy to the #1 spot on this year’s “hot projects” list. Do you want to know what else to expect and prepare for in 2015?